Join Our Team as a Member Services Representative!
Are you passionate about helping others and making a difference every day? At The Tim Lopez Agency, we’re more than just insurance—we’re a team that cares about our customers, our community, and each other.
Why You’ll Love Working With Us:
- Comprehensive Benefits: 100% employer-paid health, dental, and vision insurance—your well-being matters to us!
- Bilingual Bonus: Earn extra for your Spanish language skills.
- Competitive Pay: Enjoy a strong hourly rate, plus commission and bonuses for your achievements.
- Paid Training & Growth: We invest in your success from day one, with ongoing training and clear paths for advancement.
- Work-Life Balance: Generous paid time off, paid holidays, and flexible scheduling options.
- Team Spirit: Quarterly team-building activities, recognition programs, and a supportive, inclusive culture.
- Community Impact: Be part of an agency that gives back and values your contributions.
What You’ll Do:
- Deliver outstanding, personalized service to every customer—building trust and lasting relationships.
- Respond to inquiries about coverage, billing, claims, and products, using your expertise and our proven processes.
- Help customers navigate their insurance needs, including policy changes and claims support.
- Collaborate with sales specialists to identify opportunities for customers and help them protect what matters most.
- Schedule appointments and coordinate with agency staff to ensure seamless service.
Who You Are:
- You have a passion for customer service and helping others.
- You communicate clearly and confidently.
- You’re comfortable with technology and Microsoft Office.
- You have basic math skills and attention to detail.
- You’re eager to learn, grow, and be part of a winning team.
Ready to start your next chapter with us? Apply today and discover how you can make a difference at The Tim Lopez Agency!